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Privacy Policy

This privacy policy outlines how M. R Cleaning Supplies will use and protect any information that you have provided M. R Cleaning Supplies when you use this website. M. R Cleaning Supplies is committed to ensuring that your privacy is protected. If asked to provide information which can be used to identify you when using this website, then you can be assured that it will only be used within accordance to this privacy statement. M. R Cleaning Supplies may occasionally change this policy by updating the content on this page. From time to time you should check this page for any changes.

What We Collect

During your visit to our website, we may collect the following information about you:

• Your name.

• Your contact information, this can include an email address.

• Any demographic information i.e. interests, preferences or postcode.

• Information that may be relevant to customer surveys and/or offers.

Information is collected from you when you either subscribe to our newsletter, register for an account with us, fill out a form and via Google Analytics. If you wish to opt-out of the Google Analytics for Display Advertising and customise your Google Display Network using the Google Ads Settings.

• To advertise online with use Remarketing with Google Analytics.

• Our ads may be shown on other websites across the internet due to third-party vendors, including Google.

• Based on your previous visits to our website, we use both first-party (Google Analytics) and third-party (DoubleClick) cookies to optimise adverts. This also includes third-party vendors and Google.

If you wish to see the exhaustive list of cookies that we collect, please see our ‘List of Cookies’ section.

What Happens to Your Information

Any of the information that we collect from your visits to our website we use this to understand your needs and tailor this to provide you with a better service. There are also other reasons for the collection of information such as:

• Keeping internal records.

• Improvement of our products and services.

• Occasional promotion emails, to the email address provided, regarding new products, special offers or other items that you may be interested in.

• Any information provided may be used in conjunction with market research purposes and we may contact you by either email, phone, fax or email. This information may be used to customise the website in accordance to your interests.

The information that we gather from you using Google’s Interest-Based Advertising or any Third-Party audience data such as your age, your gender and your interests with Google Analytics may be used in any of the following ways:

• Personalising your experience on our website to your individual needs.

• Improvements within customer service using your requests and needs.

• Sending information, responding to any queries that you may have or any requests to the email address that you provided.

Note: If you wish to no longer receive any emails you can either follow the unsubscribing instructions at the bottom of each email or alternatively emails us on nikki@mrcleaningsupplies.co.uk.

Security

M.R Cleaning is committed to ensuring that any information you provide us with is secure. Suitable physical, electronical and managerial procedures have been put in place that safeguards any information from unauthorised access or disclosure.

How We Use Cookies

If you weren’t aware, a cookie is a small file that when given permission is placed onto your computer’s hard drive. This then helps analyse web traffic or informs you when you visit certain sites. Cookies allow for web applications to treat you as an individual – tailoring it’s operations to your needs and preferences by collecting and memorising the information about your likes and dislikes.

Traffic log cookies are also used by us which identifies which particular web pages are being used. This information is only used for statistical analysis purposes and to improve our website based on customer needs. Once this is done it is then removed from our systems.

A cookie, in no way allows access to your computer or any information that you have chosen not to share with us. You always have the option to accept or decline the use of cookies although with most web browsers they automatically accept cookies. Simply put, cookies help provide you with a better website by allowing us to monitor things that you may or may not find useful.

Links to Other Websites

On our website we may have links to other websites that may be of interest – however should you click these and leave our website we do not have any control over that website. Therefore, we are not responsible for the protection and privacy of any information that you may deem to provide while visiting those sites and any links to other sites are not governed by this privacy statement. Always be cautious and look at any privacy statements for the websites in question.

Controlling Your Personal Information

Regarding your personal information and it’s collect and use, you may restrict it in any of the following ways:

• During the filling of a form, there is usually a box that can be found that when clicked indicates that you do not wish for the information provided to be used by anyone for direct marketing purposes.

• Even if you have already agreed to allow us to use your personal information for direct marketing usage, you are able to change your mind whenever you wish by writing to or emailing us at nikki@mrcleaningsupplies.co.uk.

Your personal information will not be sold, distributed or leased to any third parties we have your permission, or required by law to do so. Your personal information may be used to send promotional information about third-parties that you may find interesting if you have told us that you wish for this to happen.

Under the Data Protection Act of 1998 you are allowed to request the personal details that we hold about you. A small charge will be payable. If you wish to have a copy of this information, please get in contact with us via email or in writing.

If any of the information that we hold for you is either incorrect or incomplete, please email or write to us at the addresses provided and these will be correct in a timely manner for you.

Remarketing Policy

M. R Cleaning Supplies uses a Google remarketing cookie on our website. This cookie allows for us to collate a list of all the visitors to our website and show targeted adverts to them at a later date.

All of our remarketing activities are limited to the Google Display Network only. This Is a network of website and blogs throughout the internet. M.R Cleaning Supplies may show you adverts about any of our services and products if you have visited our website previously but are viewing a website that is part of the Google Display Network.

Cookies are used by third-party vendors, including Google, to provide adverts based on your past visits to our website. Any data that is collected will only be used in accordance with our privacy policy and Google’s privacy policy.

If you wish to opt out of the remarketing cookie, you can do so by visiting your settings for Google Ads which can usually be found at the following link: http://www.google.com/settings/

List of Cookies That We Collect and The Information That They Store

CART The association with your shopping cart.
CATEGORY_INFOStores the category information on the page that allows to display the pages quicker.
COMPARE The items that you have in the Compare Products list.
CURRENCY The preferred type of currency you use.
CUSTOMER An encrypted version of your customer ID with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID.
EXTERNAL_NO_CACHE A flag which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.